User-centric design

Our Service Design Experts create solutions for your users’ needs together with your design team, creating viable products with a holistic understanding.

Service Design in a nutshell

1. Early stages: Insights.

We gather insights through qualitative research and other service design methods. We define user needs through user stories, profiles, and testing.

2. Later stages: Prototyping.

We prototype by wireframing, UI/user interface design, and UX/interaction design.